Website Terms and Conditions

These terms and conditions outline the rules and regulations for the use of the website Calico Cocoa. By accessing this website I assume you have read and accepted these terms and conditions in full.

Privacy Policy

To fulfill your commission, store order or answer a query through the contact form, you must provide me with certain personal information, such as your name, email address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (choosing different options for a product, for example) through my commissions, store orders or by using my contact form.

All of the information that I collect will only be used to update you on the status of products you have bought, complete your order, settle disputes, provide customer support or answer queries.

I am completely committed to protecting the privacy of this site's visitors and customers. Therefore I will not send you unsolicited communication or disclose information about customers to third parties except where it is part of providing a service to you.

Cookies

This website uses cookies. By using this website you consent to the use of cookies in accordance with Calico Cocoa's privacy policy.

What are cookies?

A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website’s computer and stored on your computer’s hard drive.

Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of this website's services may not function properly if you disable cookies.

Third-Party Websites

This site may contain links to and from other websites. If you follow a link to any external websites, I don't take responsibility for those websites and their policies. Please make sure to read their policies.

This site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and I do not accept any liability for these policies.

Analytics

I may record statistics about the number of visitors to this website or the number of transactions made, either through my store or commissions, for improvement purposes. This is to help improve my services for you, the customer, and ultimately provide a better selection of products.

Google Analytics Privacy Notice

This website uses Google Analytics to collect information about how this website is used. Google Analytics collects information from users including age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. I use the information from Google Analytics to analyze traffic, improve our marketing and advertising, and improve this website. Google Analytics collects only the IP address assigned to you on the date you visit this website, not your name or other identifying information. I do not combine the information collected using Google Analytics with personal information.

Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit google.com/policies/privacy/partners

You can prevent Google Analytics from using your information by opting out at this link: tools.google.com/dlpage/gaoptout

COPPA (Children Online Privacy Protection Act)

I do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child is using this website, please contact me. Before I remove their information, I may ask for proof of identification to prevent the malicious removal of account information. If I discover that a child is accessing this website, I will delete their information within a reasonable period of time. You acknowledge that I do not verify the age of this website's users nor do I have any liability to do so.

Contact Me

If you have any questions about these terms and polices, please feel free to contact me at at christine@calicococoa.ca or leave a message via my Contact page and I'll get back to you as soon as possible! Typically this takes between 24–48 hours.

You can also DM me on Instagram or Twitter if you'd prefer a quicker and more informal way of saying hello.