FAQs

You can find me on Etsy or on Ko-fi! I try to stock half my items in each shop, so if you prefer one store, feel free to check out the other!

I also sell my wares at conventions if you would like to see them in person; you can find an updated list of places I'll be on my homepage.

There are a lot of fees associated with Etsy. By opening a second store, I can charge less since those fees don’t apply :D

Additionally, I plan on doing a sticker club in the future on my Ko-fi that I hope to link together. So it’ll all hopefully work out with a nice, seamless experience for any current or would-be subscribers to my tiers! (More info on these tiers can be found below.)

Etsy will automatically adjust the price to your country’s currency.

If you order from my Ko-fi, all my products are sold in Canadian dollars (CAD).

If you suddenly don’t see an item on Etsy, the listing may have expired, and I might not have gotten around to renewing it! But don’t worry, I’ll be getting around to doing that soon :)

If you don’t see it on my Ko-fi and my Etsy, I most likely have run out of stock of that product. Many of the items I design and sell are not usually restocked, so if there’s something you want and it’s in low quantity, I suggest buying it before it sells out!

I do not do commissions for custom merchandise.

However, I occasionally take commissions throughout the year if you want an illustration instead! If you’d like to see if my commissions are open, please contact me through my contact form  or social media DMs.

Ko-fi memberships allow you to support me (and other Ko-fi users) monthly at different price points or "tiers". Each membership tier offers different rewards, so make sure to read each tier carefully to see if the rewards for that tier are digital, physical or a mixture of both!

I'm planning on just having sticker club tiers: one for individual die cut stickers for now! But if I do expand the tier, I might make some sticker collecting books or sticker sheets to the tiers!

All monthly subscribers with physical rewards that are subscribed before the end of the month will receive their subscription for the following month. These are typically sent out in the beginning or middle of the month.

For example: if you signed up between Jan 1–31, you would receive stickers themed for February. These would roughly be sent out between early to mid-February and should arrive before the end of February.

Besides having stickers delivered straight to your mailbox every month, you'll also be able to see supporter only content, such as polls or behind-the-scenes pictures. You'll also have access to exclusive discounts every single month to my shop!

More things will be announced if we get enough members! •̀⩊•́

All orders are shipped through Canada Post or by a third party called ChitChats.

ChitChats works with USPS and Ascendia for USA and international shipments, respectively.

Shipping rates are calculated at checkout.

Items are typically processed and packaged the week that they’re ordered. Shipments are typically dropped off biweekly: in the middle and at the end of each month — roughly the 15th and the 30th of each month, give or take a few days.

Orders are not shipped on holidays (including national holidays in Canada and provincial holidays in Ontario). Orders placed during or around the holiday season my be delayed upwards of a month. This is due to delivery backlogs with various couriers locally and abroad.

If you're unfamiliar with Ontario or Canadian holidays, here's a calendar with them!

• Canada: 1-2 weeks

• USA: 3-5 weeks

• International: 6-10 weeks

Please note that these are estimated times and may be delayed around the holiday season or if there are disruptions with your local postal service.

Note: Note: Items with asterisks (*) next to them will ONLY ship to you via oversized letter mail if they fit within the constraints of oversized letter mail. Please read the product description if you’re concerned about whether an item counts as oversized letter mail. If you still have questions, feel free to reach out via email or my contact form.

Small items that can fit into envelopes or small bubble mailers (like lanyards, enamel pins or stickers) can be sent with stamps as regular letter mail instead of being classified as a “parcel.” I will default to this kind of shipment for Canadian orders to keep shipping cheap.

Of course! If you would like tracking, please do the following:

• Etsy, select the "Add Tracking" option from the delivery options.

• Ko-fi, you must add the item "Tracked Shipping [LETTER MAIL]" to your cart and select your region from the variant selection list.

I cannot guarantee when an item will arrive, even with the estimates given to me by delivery companies. However, if you need a specific item, please try to order from my store as soon as possible or contact me if you’re worried about an item arriving on time.

If you’re ordering these things for a specific celebration or event, order before the holiday rush season. For example, if you want something for the winter holidays, please try to order before December/late November. This is when you will see most items delayed.

If your order is lost due to entering the wrong address, moving, etc., a shipping fee will be charged for resending your order.

Please get in touch with me by email or through the storefront messenger as soon as possible.

When contacting me about the damaged product:

• (If applicable) add your order number to the subject line

• Where you bought the item from (ex. from my Etsy)

• List the item(s) that were damaged

• Take pictures of the damage and attach them to the message/email

I typically reply to my emails within 24–48 hours of receiving them. But if you haven’t heard back from me after a few days, feel free to follow up with me.

Once your return is received and inspected, your refund will be processed.

Refunds are processed through the original payment method within 72 hours of receiving your request. Depending on your bank or card issuer, it may take up to 10 business days for the refund to appear in your account.